The Website www.aeriko.gr (hereafter referred to as the “Website”) includes the online store of the company under the name “AERIKO IKE” (TAX REGISTRATION NUMBER 801010797, IRS (Internal Revenue Service)/ TAX OFFICE ST’ Thessaloniki). The headquarters of the company are located in Thessaloniki, 4 Agios Protoleontos St, P.O. Box 54351. “AERIKO IKE”, from the day it has been established, strives to provide the best possible service to its customers.
The company’s website sells all kinds of overcoats (hereafter referred to as “products”) for all internet users (hereinafter referred to as users) who use the website and wish to be kept updated regarding the products of our company, combined with the possibility of buying them online, always subject to the availability of the company’s stocks.
Users / buyers must be at least 18 years of age and have full legal status. Products are intended solely for the personal use of the buyer.
The following terms and conditions (“Site Rules”) are fully compatible with the European and Greek law in effect and apply to all visitors or users of this website www.aeriko.gr and of microsites, mobile websites or mobile applications (“Site”) of the brand «AERIKO IKE», and its line of business. By ordering any Products from this Site, you agree to be bound by these rules and regulations, as they may be modified by «AERIKO IKE», at any time and posted on this Site. In the event of a violation of these Site Rules, «AERIKO IKE», reserves the right to seek all remedies available by law. As referred to in these Site Rules, «AERIKO IKE», refers to «AERIKO IKE», a company registered in Greece. Customer Services helpline for «AERIKO IKE», +302310939001.
I. PERSONAL DATA
1.1. In order to make any transaction through the online store www.aeriko.gr, you will be required to disclose some of your personal information. The collection of personal information shall be limited to the minimum requirement for lawful business purposes.
When you place an order, we will ask for your full name, the address where the products will be sent, your mobile phone number (or any other contact number you wish), your e-mail address, your credit card number, and its expiration date along with its three-digit security code.
This data is processed by the Company in accordance with the application of Article 7A paragraph 1 (b) of Law 2472/1997, in order to execute the order given by the customer and in no way will this data be publicized, disclosed or sold to third parties unless there is a need for the removal of confidentiality (Law 2225/1994) or any obligations resulting from the national implementation of Directive 24/2006 are initiated.
The sharing of customers´ personal data amounts to a communication with the appropriate bank (e.g. credit card number) and DELETED from our database immediately after the completion of your order, thus ensuring an even higher level of security.
The www.aeriko.gr website uses the SSL protocol throughout browsing on our website, thus, encrypting every entry of information in the e-shop and resulting in the complete securement of your data.
Banking transactions such as credit or debit card transactions are completed on the applicable Alpha Bank website (https://www.alpha.gr) and under no circumstances «AERIKO IKE” may withhold any bank details. Since the Data Subject has consented to processing of their personal data, the Alpha Bank uses its own SSL certificate to encrypt this data in order all credit card information is secure and can not be read or changed when it is transferred over the Internet.
SSL (Secure Sockets Layer) is today the global web standard for the certification of web sites for network users and for the encryption of data between network users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sender software and decrypted by the receiving software, thereby protecting personal information when transferred. In addition, all information sent under the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during any online action.
DATA PROTECTION PHOTOGRAPHY/ VISUAL CONTENT
Creators of photographic content, considered original work according to clause 2 § 1 of the Berne-Paris International Convention of Article 2 § 1 of Law 2121/1993, as currently in force, and of Directive 93/98 EC, have agreed to transfer (in accordance with Article 32 § 2 of Law 2121/93, as in force today) the copyright of each photograph to the “AERIKO”. Creators have accepted that the “AERIKO” will have the full exploitation of these works without any restriction (Article 9 of the WIPO Intellectual Property Act, ratified by Greece under Law 3184/2003 – Government Gazette 228 / 26.09.2003, 12 of the TRIPS Agreement on the Rights of intellectual property rights in the field of trade, ratified by Greece under Law 2290/1995 [Government Gazette A 28] as well as Article 6 of Directive 93/98).
III. THE SELLING TYPE / MERCHANDISE
The features of the items for sale are presented online and you can obtain any information by following the search instructions on our website and clicking on the product of your interest accordingly.
IV. ORDER OF PRODUCTS AND CONSUMER PROTECTION
Ordering via our e-shop concerns contracts for the online and other distance sales of goods regulated by the legislative framework of Law 2251/1994, as amended. You have the ability to make a valid order using the e-shop, provided you are legally qualified to comply with the articles of the Greek Civil Code (if you have reached the eighteenth year of age and do not require legal assistance in concluding a sales contract. The company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incapacitated persons).
V. PROCEDURE FOR ORDERING THE ORDER THROUGH E-SHOP:
1. Fill in a special form with the necessary information for the conclusion of the purchase agreement contract.
2. The unconditional compliance with the terms and conditions of the sales contract by clicking the “ACCEPTANCE” button given to the interested party on the website.
To facilitate and serve visitors who wish to make a purchase from its online store, www.aeriko.gr offers the users/customers the following alternative payment methods:
1. Credit card payment. Your credit card is charged on the day of the shipping process. Www.aeriko.gr has taken all necessary steps to secure your transactions with your credit card and all credit card holders are subject to validation checks.
It is important to indicate a contact phone number and a valid e-mail address.
2. Cash on delivery payment (Greece only) at the moment you receive the products. In this case, the customer will be charged 2,00 € (VAT included).
3. Depositing an account with “AERIKO IKE”. In this case, the order will be sent once the full amount of the order has been confirmed.
4. Pay for Paypal.
The consumer through the website is informed by the company prior to the completion of his order for the identity and address of the supplier, the essential characteristics of the product, the price, the quantity, the transportation costs, the way products. If the reason for your refund relates to a company’s fault, we are committed to the cost of returning the product.
In order to exercise the right of withdrawal, you have the obligation to fill in and send the special “return form”. You are required to send the product in the good condition that you have received, without the packaging having been tampered with and confirming that the special markings of the product have not been removed. In addition, you must include the retail receipt at the same time as submitting a withdrawal statement. The refund will be accepted only upon approval of the company.
In case of return of the products and depending on how you choose to pay your order and how the refund will be made, your refund will be completed within 8 days from the date of receipt of the products. If the reason for the refund relates to a mistake of “AERIKO IKE”, we undertake to re-send a courier to the address you have appointed to receive the order at your own expense. If the consumer wishes to return his order without being guilty of the company, then the shipping costs are borne by the consumer himself. As soon as the product leaves you, “AERIKO IKE” receives it within 2-3 business days via UPS. If you choose other carriers, we can not provide any warranty for the delivery times of the products you return . Once we have received the product, we will process your request immediately and will inform you by e-mail how it will be processed. “AERIKO IKE”, in order to offer you the best possible service, gives you the right to submit any complaints electronically by completing the relevant contact form you can find here.
3. RIGHT OF REPLACEMENT
The company gives the right to replace within 14 calendar days from the day of receipt of the order. The first time replacement of the product (for example, resizing) is free of charge. For the next time, the consumer is charged with return and shipping costs. If the refund reason concerns a company error, the cost of return is the last one. Return options: a) credit b) refund.
4. ANALYTICAL RETURN GUIDE
• It is a prerequisite for the product to be in its original packaging and in the same excellent condition as you received it, along with the retail sales receipt and including the product’s specific badges (stickers).
• The item you return should also be accompanied by the completed “Return Form” you will find here * within the 14-day exclusive period.
• In order to avoid your own inconvenience, it is advisable to carefully check your order at the time of delivery, the status of the products sold and the intact packaging in order to identify any obvious defects. If a defect in quality control is found in the product returned, the company must contact the consumer to resolve the issue.
In case you want us to return the products you purchased (within 14 days), the address to which the products to be returned should be:
St. Prototetus 4
Thessaloniki TK 54351
Telephone +302310 939001
If for reasons of force majeure (eg bad weather, strikes, etc.) we can not deliver the products within the specified time, we will notify you by e-mail to indicate if you wish, in these circumstances, to complete your order. AERIKO IKE is not responsible for any situation outside of its own fault and will do what is humanly possible for your best service.
Modification of the terms of the present:
Www.aeriko.gr reserves the right to modify or renew the terms and conditions of transactions. The company also undertakes to update this text for any change or addition to the terms.